Customer Service
Go HERE for our complete Help Directory.
Payment Methods: Visa, MasterCard, Discover, American Express and PayPal. We also accept checks and money orders (USA orders only) when sent with your order by postal mail.
Privacy policy: We respect your privacy
Return Policy
Any DVD – opened or unopened – can be requested to be returned within 7 days after the delivery of your purchase. Approved returns are available to be returned for store credit (issued via a non-expiring digital Gift Card) or via your credit card payment method for a refund of the purchase price not including shipping.
More information: Shipping and Returns
How To Contact Us
Email: customercare@collagevideo.com
Address: 210 West Parkway, Suite 7, Pompton Plains, NJ 07444 USA
Phone: 800-819-7111 or 201-464-4921
Fax: 201-488-6112
Customer Service hours are Monday-Friday 9:00 am to 4:45 pm; Eastern Standard Time.
Se habla Español
Shipping Charges (USA)
USA shipping is $4.99 for all order totaling $25.00 or less.
Orders of $25.00 or higher ship FREE to the USA.
Go HERE for complete shipping details.
Shipping Charges (Canada & International)
All prices in US dollars. Customer responsible for any customs or taxes. Sorry, no free shipping outside the USA.
Go HERE for complete shipping details.
