Help
PLEASE NOTE THAT ALL VIDEO PRODUCTS ON THIS SITE ARE DVD FORMAT - WE DO NOT SELL VHS TAPES.
Find quick answers to your questions below by clicking a Heading.
- Has my order shipped?
- How do I change quantities or cancel an item in my order?
- How do I check my order status?
- My order never arrived.
- An item is missing from my shipment.
- When will my preorder/backorder arrive?
- How do I create an account?
- How do I edit my account information?
- I forgot my password.
- When Will My Order Ship?
- How much is my shipping?
- Do you ship to my country?
- I received the wrong product.
- What is your return policy/How do I return an item?
- Service Commitment
- Privacy Policy
- Security
PRICING, BILLING, PAYMENT METHODS
- How do I use a Discount or Coupon code?
- Do I have to pay sales tax?
- I have a question on my charges.
- What is your Price Protection policy?
- What are my payment choices?
- I need a copy of my receipt/invoice.
- When will my credit appear on my account?
- When will my credit card be charged?
- Can I pay by Check/Money Order?
- How do I buy/redeem a gift certificate?
- How do I find my product?
- How do I navigate the site?
- How do I use a coupon?
- How do I contact you?
