Collage Video Blog

Customer Service: Thanksgiving Weekend Hours

Dearest Collage Video Customers,

Just a quick note to inform you of Collage Video's schedule for the upcoming Thanksgiving holiday weekend:

Customer Service phone and e-mail closes at 3:00 pm (Eastern) on Wednesday, November 23 and resumes at 9:00 am on Monday, November 28. Orders placed from 11/23 through 11/27 will be begin processing for shipping on November 28.

If you have any questions, please feel free to contact us via phone (1-800-819-7111) or email (collage@collagevideo.com).

We wish all of Collage Video's customers a Happy Thanksgiving!

Ps: Need some Thanksgiving tips? Don’t forget to check out our Thanksgiving Blogs!!!

Technical Difficulties

Dearest Collage Customers,

Please note that we are currently experiencing technical difficulties with our website - but your access to the Collage Video's Customer Service phone and email will remain unaffected

We apologize for the inconvenience and thank you for your patience.

Attention Canadian Customers

Canada shipments may be delayed due to labour negotiations between Canada Post and the Canadian Union of Postal Workers (CUPW)... please check for details here

We will provide updates regarding Canada Post service as we receive them.

Thank you for your patience and understanding.

07/01/2016

Independence Day Weekend Hours

Just a quick note to inform you of Collage Video's schedule for the upcoming Independence Day holiday weekend:

For inquiries and questions regarding your order, please call us at 1-800-819-7111 and leave us a detailed message. You may also reach us by email at collage@collagevideo.com

Happy Independence Day from your Collage Video Family!

PS: Don't forget to take advantage of our 4th of July weekend special! Please enter coupon code BOOM at checkout to receive 15% off your purchase!

Thank you

Christmas Schedule

Just a quick note to inform you of Collage Video's schedule for the upcoming Christmas holiday weekend:

Customer Service phone and e-mail closes at 2:00 pm (Eastern) on Thursday, December 24 and resumes at 9:00 am on Monday, December 28. Orders placed from December 24 through December 28 will be processed for shipping on December 28. 

Thank you and Have a Safe & Healthy Holiday!

Thanksgiving Weekend Customer Service Hours

Dearest Collage Video Customers,

Just a quick note to inform you of Collage Video's schedule for the upcoming Thanksgiving holiday weekend:

Customer Service phone and e-mail closes at 3:00 pm (Eastern) on Wednesday, November 26 and resumes at 9:00 am on Monday, November 30. Orders placed from 11/26 through 11/30 will be begin processing for shipping on November 30.

If you have any questions, please feel free to contact us via phone (1-800-819-7111) or email (collage@collagevideo.com).

We wish all of Collage Video's customers a Happy Thanksgiving!

Ps: Need some Thanksgiving tips? Don’t forget to check out our Thanksgiving Blogs !!!

Shipping May Be Delayed During Inventory

Dear Collage Video Customers,

Please note that some order shipments may be delayed during inventory but we expect to be back to full operation by Monday, July 6th.

If you have any questions, please feel free to contact us via email (collage@collagevideo.com) or by phone (1-800-819-7111)

We appreciate your patience and thank you for all of your support which has enabled us to continue to grow.

FedEx Shipping Added to Website!

We've heard from you! Thank you for the suggestion!
We've now added FedEx as a Paid shipping option for the Collage Video website!

Services Available:
Ground Home Delivery
Express Saver
Overnight

... And More!

This is in addition to our normal USPS First Class/ Priority and free shipping service.
Place Your Order today!
www.collagevideo.com

Orders May Be Delayed During our Move

Dear Collage Video Customers,

As you have probably heard by now, we have moved to a new location as of March 20! With our new and larger warehouse and offices, we will be striving to ship your orders faster than ever and will be carrying more titles and quantities on hand.

As we unpack and fill our new racks with DVDs, we will begin shipping orders as soon as today. Please note that some order shipments may be delayed during this move but we expect to be back to full operation by Tuesday, March 31.

If you have any questions, please feel free to contact us via email (collage@collagevideo.com) or by phone (1-800-819-7111)

We appreciate your patience and thank you for all of your support which has enabled us to continue to grow.

We are Moving!

We have big news and we wanted you to be the first to know!

Thanks to all of our loyal customers, Collage Video is moving to a new larger office and warehouse location!

On Thursday, March 19th, Customer Service will be closing at 1pm EST. Shipments may be delayed for an additional day or two during the move but we expect to be back to full operation by Tuesday, March 24. 

The mailing address of our new location is:

Collage Video
210 West Parkway, Unit 7
Pompton Plains, NJ 07444

Our phone numbers, e-mail, etc., remain the same.

Thank you for your understanding.